Order Protection
Order Protection
OrderProtection.com is offered as an additional item at checkout. There’s no extra application process or forms to fill out, customers just checkout and are instantly protected against items:
- Stolen
- Delivered Not Received
- Damaged Item
- Lost in Transit
- Wrong Item
Shipping
Shipping
All items will be shipped in a timely manner via UPS/USPS/DHL. You will automatically receive an email/text message with your tracking number when your order is fulfilled. Please remember to completely fill out each area in the checkout process.
Domestic Shipping: $10 Flat rate via USPS
International Shipping: Calculated at checkout by DHL
Damaged, Lost, or Stolen Orders W/ Route Protection
If you added Route Protect at checkout, please file a claim with the Route team here for quick assistance with “in-transit” related issues. THE HMDD TEAM IS NOT RESPONSIBLE FOR LOST OR STOLEN ITEMS.
Return + Exchange
Return + Exchange
All sales are final. The HMDD team does NOT offer exchanges or returns of any kind. If a mistake is made on our end we will fix it for you. We do not cancel orders after they are submitted.